Tasks:

• Be the primary point of contact for current and prospective residents
• Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events
• Follow-up with residents of delinquency accounts
• Execute paperwork, including leases, lease amendments, contracts (property level), lease renewals, etc.
• Communicate important announcements and notices to residents across different channels
• Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks
• General office management (office supply orders, maintenance requests, scheduling couriers, etc.)
• Manage monthly asset management fees for all assets/entities
• Prepare monthly executive and employee expense reports, receipt filings, and data uploads
• Coordinate with legal counsel for annual shareholder/partnership resolutions and filings
• Perform market research
• Manage contact lists
• Calendar and appointment management as needed
• Prepare tasks and reminders for the team and follow up as needed
• Assist residents with processing rent payments

Qualifications:

• Experience as a Virtual Assistant, preferably in a Real Estate-related company
• Must be proficient in various computer programs, including MS Word, MS Excel, MS PowerPoint, Google Drive, and Dropbox
• Must be able to answer phone calls, texts, and emails within the standard time frame during work hours
• Organizational skills are a must
• Proficiency in the use of property management software is preferred
• Knowledge of online calendars and scheduling (e.g., Outlook, Doodle)